Terms of Service

1. About us

• Legal name: World Computing Ltd
• Registered office: 112 Priory Road, Dartford, DA1 2BN, United Kingdom
• Company number: 07516520
• Email: info@worldcomputing.co.uk
• Telephone: (+44) 01322 407642
• Website: https://worldcomputing.co.uk

2. Acceptance of these Terms

By accessing our website, requesting a quote, signing a proposal, placing an order, or using any of our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the website or Services.

If you are using the Services on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

3. Our Services

We provide professional services which may include (without limitation): Cyber Security & Consultancy; IT Security and Web Design; Law and Regulatory Compliance support; Security Standards and Certification support; vCISO and Business Continuity services; and AI and Cloud advisory.

The exact scope, deliverables, timelines, assumptions, and fees will be set out in a written quotation, proposal, statement of work ("SOW"), or service agreement. If there is any conflict, the SOW/service agreement will take precedence over these Terms for that engagement.

4. Client responsibilities

To enable us to deliver Services effectively, you agree to:

• Provide accurate and timely information, access, and approvals we reasonably need.
• Ensure your users follow agreed processes (e.g., access management, change windows) during delivery.
• Maintain your own backups and business continuity arrangements unless we explicitly agree otherwise in writing.
• Use any deliverables responsibly and in line with applicable laws and your internal policies.

5. Quotes, fees, and payment

Fees are as stated in the applicable quote/SOW and are exclusive of VAT (where applicable) unless stated otherwise. We may require a deposit for project-based work. Invoices are payable within the timeframe stated on the invoice (default: 14 days) unless otherwise agreed in writing.

If you fail to pay invoices when due, we may:

• Suspend delivery of Services until all overdue amounts are paid; and/or
• Charge reasonable costs of recovery and statutory interest where applicable.

6. Changes and out-of-scope work

If you request changes that materially affect scope, effort, or timeline, we may provide a revised quote or change request.

Out-of-scope work will not be performed without your approval (which may be by email).

7. Intellectual property

Unless otherwise stated in the SOW/service agreement, we retain all intellectual property rights in our pre-existing materials, tools, methods, templates, and know-how ("Background IP").

Subject to full payment, you receive a non-exclusive licence to use the deliverables we provide to you for your internal business purposes.

If we develop bespoke deliverables specifically for you, ownership and licensing will be as stated in the SOW/service agreement.

8. Confidentiality

Each party may receive confidential information from the other. Each party agrees to keep the other party’s confidential information secure and to use it only for the purposes of performing or receiving the Services.

Confidential information does not include information that:

• Is or becomes public through no fault of the receiving party;
• Was lawfully known to the receiving party before disclosure;
• Is independently developed without using the disclosing party’s confidential information; or
• Must be disclosed by law, regulation, or court order (in which case, where lawful, the receiving party will notify the disclosing party).

9. Data protection and privacy

We process personal data in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018, where relevant.

For website visitors, our handling of personal data is described in our Privacy Policy and Cookies Policy (published on our website).

For client engagements, the parties will determine their respective roles (controller/processor) and may enter into a data processing agreement (DPA) where required.

You are responsible for ensuring you have a lawful basis to provide any personal data to us for the purpose of delivering the Services.

10. Website acceptable use

You must not use our website to:

• Upload or transmit malicious code, attempt unauthorised access, or interfere with the website’s operation;
• Infringe intellectual property or privacy rights;
• Transmit unlawful, harmful, or misleading content; or
• Collect data from the website using automated means (scraping) without our prior written permission.

11. Third-party services and links

Our website or deliverables may reference third-party products or services (e.g., cloud providers, security tools, or payment services).

We do not control those third-party services and are not responsible for their content, availability, or acts/omissions.

Your use of third-party services is subject to their terms.

12. Warranties and disclaimers

We will provide the Services with reasonable care and skill. Except as expressly stated in these Terms or in a SOW/service agreement, we provide the website and Services "as is" and "as available".

Cyber security outcomes depend on many factors outside our control (e.g., client environment, user behaviour, third-party suppliers). Accordingly, we do not warrant that the website or Services will be uninterrupted, error-free, or will prevent all incidents.

13. Limitation of liability

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law (including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation).

Subject to the paragraph above, we will not be liable for: (a) loss of profits; (b) loss of business; (c) loss of revenue; (d) loss of goodwill; (e) loss of anticipated savings; or (f) any indirect or consequential loss.

Subject to the paragraph above, our total aggregate liability arising out of or in connection with the Services will be limited to the total fees paid for the relevant Services in the 12 months preceding the event giving rise to the claim (or, if lower, the fees stated in the applicable SOW), unless a different cap is agreed in writing.

14. Indemnity

You agree to indemnify us against losses, damages, and expenses arising from your misuse of the website, your breach of these Terms, or your unlawful acts/omissions, except to the extent caused by our negligence or breach.

15. Suspension and termination

We may suspend or terminate access to the website or Services if you materially breach these Terms, fail to pay undisputed fees when due, or if we reasonably believe suspension is necessary to protect our systems, our clients, or third parties.

On termination, you must pay all outstanding invoices for Services delivered up to the termination date. Sections intended to survive termination (including confidentiality and liability) will continue to apply.

16. Changes to these Terms

We may update these Terms from time to time.

The updated version will be published on our website with a revised "Last updated" date.

If you continue to use the website or Services after changes take effect, you will be deemed to have accepted the updated Terms.

17. Governing law and jurisdiction

These Terms and any dispute arising out of or in connection with them are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction, except where mandatory consumer protections apply.

18. Contact

If you have any questions about these Terms, please contact us using the following details: